FDFA Helpline contact form

The FDFA Helpline answers your questions on consular services and is happy to receive your suggestions.

COVID-19: If you are inquiring about the requirements for entering and staying in Switzerland or if your inquiry concerns a planned trip abroad, you will find the answers below. You will not receive an individual answer. Thank you for your understanding.

  • Entry and residence in Switzerland:
    Please check the conditions on the website of the State Secretariat for Migration SEM in charge of these measures.
  • Entry and residence in other countries:
    The FDFA is not in charge for these questions and cannot therefore answer them. Please verify if there are any entry or travel restrictions for the country you are interested in with the representation in Switzerland of the destination country.
  • Travel outside Switzerland:
    The FDFA publishes travel advices and reminds, that since the 13th of March 2020 and until further notice, to refrain from any non-urgent travel outside Switzerland. The evolution of the situation is unknown for the moment. Please follow the advices and kindly note, that in case of non-observance, we might not be able to offer the adequate support if needed.

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