The Middle East and North Africa division conducts programmes in the Middle East, North Africa, and the South Caucasus. It has adopted an integrated approach, combining humanitarian aid and development.
Its activities focus on emergency aid for victims of conflicts (Syrian crisis), risk reduction, and strengthening rapid response capacities in the event of natural disasters (Armenia, Morocco), reconstruction and rehabilitation of areas devastated by conflicts (Georgia), and advocacy for vulnerable groups such as refugees and internally displaced persons (Lebanon, North Africa).
The development-cooperation components of the division's activities are transition to democracy, job creation, and income generation. The division also oversees relations with the United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA).