Regional Consular Centre London

Coronavirus (COVID-19)

In view of the current situation regarding the COVID-19 pandemic, the Regional Consular Centre is adapting its activities and is limiting public access to the Centre until further notice.

Please note that consular matters continue to be dealt with, but with priority given to urgent cases. Until further notice and except in emergency situations, no new appointments will be granted for the issuing of new passports and identity cards.

Citizens in need of urgent services are kindly requested to make an appointment before coming to the Regional Consular Centre. You can contact us by email at Please specify the reason for the emergency and when you would like to come.

Only visitors with an appointment will be allowed to enter the Embassy’s premises.

Life and marital status certificates for the AVS/AHV: for the time being all life and marital status certificates can be signed by the pensioners themselves and returned by email to the Swiss Compensation Office (SCO) in Geneva without an official stamp: For further questions, you may also contact the SCO by phone: +41 58 461 91 11.

Swiss Benevolent Society: During this isolation, you may incur difficulties, feel lonely and/or just want to have a chat. The Swiss Benevolent Society is opening a helpline from Monday to Friday between the hours of 11am – 3pm. Feel free to call 020 7616 6080 and speak to one of the volunteers. For more information about the work of the Swiss Benevolent Society visit

Brexit: Frequently Asked Questions (FAQ)

The Embassy of Switzerland in the UK publishes a list of Frequently Asked Questions (FAQ) with regard to the changes for Swiss as well as British citizens in the context of Brexit. It covers many of the queries received so far from Swiss citizens and will be updated on a regular basis as relevant new information becomes available. We appreciate your understanding that the Embassy of Switzerland cannot give binding information or advice for individual cases. In the light of the ongoing Brexit process and the upcoming negotiations about the UK’s future relationship with the EU and with Switzerland, there are many questions concerning the future legal situation which may not be answered with any certainty at this moment.

We have also made two videos explaining the impact of Brexit on the lives of Swiss citizens living in the UK.

Frequently Asked Questions (FAQ) and videos

Switzerland–UK relations post Brexit