Consular Services
In view of the current situation regarding the COVID-19 pandemic, the Regional Consular Centre (RCC) in Pretoria has adapted its activities and opening hours.
The reception desk of the RCC is now again open from Monday to Friday between 9:00 and 12:00. An appointment must be arranged previously for passport application, marriage preparation and application for Swiss citizenship.
Passport/ID card applications: the RCC is now in a position to process passport/ID card applications again. Applications will be processed in order of receipt. Please submit your online applicaiton on www.schweizerpass.ch and wait until you receive the invitation to book an appointment.
Life and marital status certificates for the AVS/AHV: for the time being, all life and marital status certificates can be signed by the pensioners themselves and returned by E-mail to the Swiss Compensation Office (SCO) in Geneva without an official stamp: sedmaster@zas.admin.ch; together with a copy of a valid identity document. If you haven't received the life certificate, you may download it here. For foreign pensioners: as soon as the situation allows, the SCO in Geneva requires a life certificate confirmed by a recognized authority. The concerned persons will receive a letter to this effect aft ther SCO has received the self-declaration. There is currently no time limit, as the situation varies from country to country. For further questions, you may also contact the SCO by phone: +41 58 461 91 11.
The RCC in Pretoria appreciates your understanding in these challenging times.
